As of today, ADRA Ukraine hotline has received an extremely large number of requests for help — more than 50,000 calls per day.
We do our best to process calls as quickly as possible. However, due to heavy loads, temporary technical failures can occur.
We apologize for the inconvenience. Please, follow all the latest information on our social networks and on the website www.adra.ua.
We are sincerely grateful for your understanding.
ADRA Ukraine team
Call center:
Working hours:
Sunday-Thursday: 08:00 a.m. – 08:00 p.m.
Friday: 08:00 a.m. – 02:00 p.m.
Saturday: day off
Complaints and suggestions:
Working hours:
Monday-Thursday: 09:00 a.m. – 06:00 p.m.
Friday: 09:00 a.m. – 02:00 p.m.
Sunday, Saturday: day off
Call center:
Working hours:
Sunday-Thursday: 08:00 a.m. – 08:00 p.m.
Friday: 08:00 a.m. – 02:00 p.m.
Saturday: day off
Complaints and suggestions:
Working hours:
Monday-Thursday: 09:00 a.m. – 06:00 p.m.
Friday: 09:00 a.m. – 02:00 p.m.
Sunday, Saturday: day off
